Introduction
This Website Privacy Notice explains how Agentic Intelligence Limited (“TrafficSense”, “we”, “us”, “our”) handles information about visitors to our websites at trafficsense.co.nz and trafficsense.com.au (the “Website”).
This notice applies only to your interactions with the Website — for example, browsing pages, submitting the early-access notification form, or emailing us using a contact address shown on the Website. It does not cover use of the TrafficSense product (the “Service”). If you become an authorised user of the Service, our separate product Privacy Policy will apply, and your employer or principal (the “Customer”) controls the personal information processed through the Service.
This notice applies to visitors located in New Zealand and Australia.
1. Compliance with local laws
We handle personal information in accordance with the laws of the jurisdiction in which you are located:
- New Zealand visitors: Privacy Act 2020.
- Australian visitors: Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information we collect
2.1 Information you provide
When you interact with the Website, you may choose to give us personal information. This only happens when you:
- Submit your email address using the early-access notification form.
- Email us directly using a contact address shown on the Website.
The information you provide may include your email address, name, organisation, role, and any details you include in the body of your message. We do not run other forms, signups, or data-entry workflows on the Website.
2.2 Information collected automatically
When you visit the Website, we and our service providers automatically collect technical information about your visit. This may include:
- IP address and approximate location derived from it.
- Browser type and version, operating system, and device type.
- Pages visited, links clicked, time spent on pages, and referring website.
- Date and time of access.
2.3 Cookies and similar technologies
The Website uses cookies and similar technologies to operate, secure, and improve the experience for visitors. Cookies generally fall into the following categories:
- Essential cookies: Required for the Website to function (for example, content delivery and basic security).
- Analytics cookies: Help us understand how visitors use the Website so that we can improve content and performance. We use Google Analytics 4 via Google Tag Manager for this purpose.
We do not use marketing or advertising cookies, and we do not use cookies or similar technologies to send you product information, updates, or marketing communications without a separate signup.
Most browsers allow you to refuse or delete cookies through your browser settings. Disabling essential cookies may affect how the Website functions.
3. How we use information
We use the personal information described above to:
- Respond to your enquiry.
- Send you product updates, early-access news, launch announcements, and other communications related to TrafficSense, where you have signed up to receive them. You can unsubscribe at any time using the link in any such message or by emailing us.
- Operate, secure, and improve the Website, including troubleshooting and analytics.
- Comply with applicable law and respond to legitimate legal requests.
We rely on the following lawful bases under New Zealand and Australian privacy law: your consent (for submitting personal information through forms, for receiving marketing communications, and for non-essential cookies), legitimate interests (for operating and securing the Website and responding to your enquiry), and compliance with legal obligations.
4. How we share information
We share personal information only as necessary to operate the Website or as required by law:
- Service providers: Trusted third parties who help us run the Website, including hosting, analytics, form submission processing, and email delivery. These providers are permitted to use personal information only to provide services to TrafficSense.
- Legal authorities: Where required to comply with applicable law or a binding legal request.
- Business successors: In the event of a merger, acquisition, or sale of assets, information may be transferred to the new owner under confidentiality terms and consistent with this notice.
We do not sell personal information.
5. Where we process information
Personal information collected through the Website is processed by service providers that may be hosted in New Zealand, Australia, the United States, or other jurisdictions where our service providers operate. Where information is transferred outside New Zealand or Australia, we take reasonable steps to ensure it receives a comparable level of protection.
6. Retention
We keep personal information only for as long as we need it for the purposes described in this notice:
- Early-access signups and email enquiries: Retained while we are in active conversation with you and for a reasonable period afterwards (typically up to 24 months) for follow-up and record-keeping.
- Server logs and Website analytics: Retained for a short period for security and operational purposes.
After the retention period, personal information is deleted, anonymised, or aggregated, unless retention is required by law.
7. Your rights and choices
Depending on your location, you have the following rights with respect to the personal information TrafficSense holds about you as a Website visitor:
7.1 New Zealand visitors
Under the Privacy Act 2020, you have the right to:
- Request access to your personal information.
- Request correction of your personal information if you believe it is incorrect.
7.2 Australian visitors
Under the Privacy Act 1988 (Cth), you have the right to:
- Request access to your personal information.
- Request correction of your personal information.
- Complain about a breach of the Australian Privacy Principles.
To exercise these rights, contact us at privacy@trafficsense.co.nz. We may need to verify your identity before responding.
If you believe we have interfered with your privacy, you may complain to the Office of the Privacy Commissioner (New Zealand) or the Office of the Australian Information Commissioner.
8. Third-party links
The Website may contain links to third-party websites, services, or content. This notice does not apply to those third-party properties, which are governed by their own privacy notices and terms.
9. Changes to this notice
We may update this notice from time to time. The version and last-updated date at the top of this page indicate when it was last revised. Where changes are material, we will take reasonable steps to highlight the update.
10. Contact
For privacy enquiries, contact privacy@trafficsense.co.nz.
Agentic Intelligence Limited
146a Lichfield Street
Christchurch 8011
New Zealand